Click here for our Reliability Report through the BBB (Mid-West & Central Ontario division).
Does the Site Disclose Return & Cancellation Policies
Due to the nature of our business it is difficult to list such policies that conform to every aspect of our services. We do handle complaints promptly and courteously, taking care to field out each client's concerns. Please contact the office if you have any complaints with our service and we will endeavour to assist you.
Does the Website Give Details on How to File a Complaint?
We are confident that this link will never have to be used, but if you are unhappy with our service and, even after contacting our head office, are still unsatisfied, click on the following link or use the contact info provided below;
File a Complaint
If this link does not work, use the link to the BBB listed above and click on "File a Complaint"
354 Charles Street East
Kitchener, ON N2G 4L5
(519) 579-3080 or 1-800-459-8875
Fax: (519) 570-0072
Does the Site Provide Information About All Goods & Services?
We have provided clear information about every aspect of our business, but if you have further questions please do not hesitate to contact our head office for details.
Does the Site Provide Terms of Service and Contract Information?
Again, it is difficult to provide a list of terms when the specifics differ with every aspect of our business. However we hide no details, and encourage our customers to ask any questions they have. We prefer that the client understands the full extent of the agreement before performing any work. For clarification of the terms in regards to the service your require, please contact our office.
Does the Site List Any Guarantees and/or Warranties?
Once again this is such a variable topic that it is left to the individual job and service performed. We will be happy to explain the full details to you before working for you. You can also contact our office and inquire.
- September 4, 2005 - Weber Septic Services